Top Cream Tours and Safaris
About Top Cream Tours and SafarisTop Cream Tours and Safaris is one of East Africa's leading tour operators, with a team of dedicated professionals who love this part of Africa and want to ensure that each person who travels through our company, experience the beauty of the place as our personal guest and not a tourist. We pride ourselves in our personalised service. Our company philosophy is to be a top notch of quality of service and personal attention to each and every client. We are dealings with tours in Kenya, Tanzania, Uganda, Ethiopia, Rwanda and South Africa. For details kindly do contact us through firstname.lastname@example.org
About our safari vehiclesTop Cream Tours and Safaris have a fleet of vehicles of different categories to meet customer/clients needs, ranging from 7 seater customed made safari minivans, 4x4 customed made safari land cruisers and 22 seater coaster buses.
We were very happy with the service and communications from the team at Top Cream Safaris. After inquiring with 4-5 different providers, the thing that stood out most was the responsiveness of Erastus in answering all of our questions, providing helpful explanations of the options, and making us feel comfortable with choosing Top Cream.
The trip itself was amazing, they dealt with everything and made it a very easy experience. We loved the experience we had in Masai Mara, the guides were knowledgeable and helped us see some wildlife sights that we likely wouldn't have seen with other companies. Erastus checked in with us frequently to ensure our expectations were met (and they were). Overall, we highly recommend Top Cream Safaris
My adult son and I just returned from a 5-day safari in Kenya, which was organized by Top-Cream. I have only good things to say about the communication before the trip, and the details during the trip. EVERYTHING that we promised was executed to our total satisfaction.
From the moment that we were met at the airport by Erastus the Sales and Marketing Manager until the moment we were dropped off at the airport by Simon our expert, friendly, and efficient driver-guide everything was perfect. We highly recommend Top Cream Safaris to anyone planning a trip like this.
My experience with Top Cream Tours and Safaris was top notch. Attention to detail was met from the beginning (my first inquiry), until the end (after I returned home). I really enjoyed that the tour was catered to my requests and all of my wants were met. I had the most amazing driver who was very knowledgeable about the locations, which we visited, and his patience and attentiveness was very much appreciated. I am so happy that I chose Top Cream Tours and Safaris for my safari tour and I cannot wait to visit Kenya again!
I contacted Erastus for that weekend group scheduled trip to Mount Kenya. He was very fast to respond and in no time we had a deal. I, with my five friends, joined a group. To cut the story short the adventure was amazing and well organized. Good job.
My girlfriend and I decided to plan a getaway roughly 2, 3 months ago and we came up with the idea of discovering Kenya wildlife. We did not have enough time and the fact that we had hundreds of options (locations, tour agencies, prices,...) was really confusing.
Recommended by one of my friends, we decided to plan a 6-day safari tour (Amboseli, Nakuru, and Masai Mara) with Top Cream Safari. We were really lucky to plan this amazing trip in short notice with this provider. The manager (Erastus) was really professional and friendly, the response time and communication (through email, whats-app,..) could not be better, all the trip schedule/itineraries from the airport pickup to drop off was provided in detail, and the price quote (including complimentary upgrades) was so tempting.
The driver (David) was the other high point of this trip. He was friendly, knowledgeable, fun, and experienced with eagle eyes. (you really need an experienced driver with good eyes to spot the wildlife).
Everything went great according to the itinerary.
I am somewhat picky about the details, however, I would say this experience was our best adventure so far and beyond our expectations. Highly recommended!
It was great visiting the Masai Mara with Top Cream Safaris. We really enjoyed everything from the travelling, game drives, accommodation and hospitality. I will definitely recommend the company in future
Top Cream did an excellent job of making my family and I feel at ease and supported while in Kenya! They made sure to discuss what was provided and made sure everyone was on the same page. Even when our luggage was lost, Erastus worked tirelessly to retrieve it and get it back to us promptly. The management side of Top Cream is superb and willing to work with you on any concern.
On the actual safari, we were even more blown away. David, our guide, was magnificent. He is incredibly knowledgeable, on-task, and funny. We were amazed at every turn in each of the parks we visited. The accommodations lined up for us were excellent with absolutely zero complications. Even more, David understood my passion for birds, and would cater to my camera, keeping an eye out for the Big 5 as well as the odd bustard or stork. Kenya blew us away and we only have Top Cream to thank for making it all so seamless and perfect. I will hopefully be seeing them again shortly; absolute best bang for your buck on a Kenyan safari!
Top Cream Tours and Safaris are super in their services. Early January 2019 we did a 7 days safari covering Samburu Ashnil, Lake Nakuru Lodge and Ashnil Mara and it was awesome! I cannot hesitate to recommend them... thumbs up!!!!
It was an awesome trip to Masai Mara. My family enjoyed this holiday, too, and I would travel again and again soon.
The trip was unforgettable and awesome!
We highly recommend Top Cream agency for its seriousness and its excellent services. We called upon this agency during the week of February 9-16, 2020 and everything went perfectly well. The program was very well designed and the guide David was really very friendly and very competent. This is a serious agency that takes good care of its clients, you can call on them with your eyes closed!
We decided on going to Kenya after I was dragging my feet for several years. I started reaching out to multiple tour operators in both Kenya and Tanzania. We settled on Kenya because of the direct flight from JFK so I narrowed the search down to tour operators in Kenya, and as you know by this point probably there are quite a few of them. What narrowed down my decision to choosing Top Cream tours initially was the price they provided for the same service others were offering however this wasn't the deciding factor. We had the choice narrowed to a few but when you are sitting thousands of miles away and contemplating whether to trust a tour operator with no presence in major travel review sites, it was this tour operators instant and courteous communication that made me pick them and we are so glad we did!
After arrival in Kenya:
Erastus made sure to visit us in the hotel to go over the tour details and provide us a receipt for the payments we did online and in person. He brought the drive with himself so we get acquainted. John(our driver) is a fantastic tour guide, we are quite people and enjoy our times away from the hustle of NYC and John gave us the quite ride we needed, with his driving we felt safe and had no problem communicating any changes or requests.
Throughout the trip the tour operator made sure to reach out to us to make sure we are all good and don't have any issues, we even decided mid-tour to extend the trip 1 day beyond what we initially planned for and they were so accommodating. We left all the decisions at their mercy and were not disappointed at all.
On our way to airport Erastus made sure to meet us and make sure we have had a good time. They even walked us to the gates. After we returned home, they reached out and made sure we are safe and that we were happy with their services.
One of the concerns I had was deciding between the Jeep and the Van, We chose to go with the latter and I can tel you the quality of the Van they provided was very good and we felt very confident that it won't leave us stranded. I doubt it would be any different for the Jeep so book with confidence.
Disclosure: I have not been paid or compensated in for this review in any way.
Cleanliness of vehicle
Meet and greet team
Quality of itinerary
Responsiveness of staff