About Bramwel SafarisBramwel Safaris is a local company which gives you the chance to visit Tanzania with high concern of quality and safety. We are very focused on our customers experience that is why we dedicate ourselves, time and resources to know your interests - advice you as experts and together come up with a complete customized safari specific for you and your locals. "Local Company" - "Local Experience" - "Quality & Safety" - "Experienced and Dedicated Staff" - "We know Tanzania"
I have travelled all over the world and seen most of the world wonders. If you live your life outside the box and without regrets. You must do the Kilimanjaro climb once in your life as well as the famous African safaris!!! That being said, as somebody who booked everything on site, I can assure you that BRAMWEL SAFARIS is the only company that will go above and beyond to make sure that your experiences are properly fulfilled. They are not just a company, they become your friends and love to show you their beautiful country.
We came across this group through Google as well as TripAdvisor for its ratings and reviews. When I travel, I rely heavily on word of mouth, Google search, trip advisor, travel sites (Lonely Planet, Conde Nast, Fodor's, etc).
Climbing Kilimanjaro has been on my bucket list for the last 4 years. So, it was important to me that I have a travel crew who is accommodating and flexible and professional. Bramwel Safari is just that. William helped us create a personalized itinerary with all the things we wanted to accomplish. First of all, we were interested in climbing the Lemosho route for Kilimanjaro. Secondly, I was amazed that we could get a personalized trip for such a reasonable price. William answered all of our questions leading up to the trip itself. We took care of our international flights to and from Tanzania while he handled all other transfers for us. In addition, we were interested in doing a safari after our climb and he was able to set us up with a detailed safari itinerary in the time we planned. Lastly, after the safari, we wanted some R&R in Zanzibar. And he easily arranged this for us as well.
Now, this is all pre-trip. When it came time for the actual trip itself... Weather would prove difficult and we had a full day delay in Amsterdam. Yet, we kept William updated with our updated travel plans and he accommodated the changes to the start of our climb with ease. His professional demeanor is top notch. I can't say enough about him or his team at Bramwel Safaris. Originally, we were planning on doing an 8 day Lemosho route climb, however, given the travel delay... And our lost bags for another day... We quickly discussed options and his team took us on a waterfall hike (Materuni waterfall -- highly recommended) which was stunning to help pass the time while waiting for our bags. Finally our bags arrived and we were ready to start our climb. We met with our climbing team (Mussa-guide, Abu-assist guide and porters) and after they deemed us "fit" we decided on a 6 day Lemosho climb with overnight stay in the Crater. It was incredible. Every step of the way, Mussa and Abu made sure we were feeling well.
After our climb, William stayed in contact with us in starting our safari. We opted for a 3 day safari and we couldn't be happier. Our driver Elly is incredibly knowledgeable and led us to all the sights for the animals. We located the Big 5 and then some!
Our Zanzibar flights were arranged by William and he took care of all the details. Basically, we're getting a car to discover the island as well as snorkeling and doing a tour.
Overall, I am extremely satisfied with the flexibility, personalization, and professional demeanor of Bramwel Safaris. Because of this outstanding company, we had an incredible trip that went above and beyond our expectations. Thank you a million times over!!
We pre-paid for a 7-day safari and 7-day Kilimanjaro trek. Despite pre-paying in full before arrival, NONE of our reservations had been made as promised. The owner also reversed the order of our safari and mountain trek without notifying us until we arrived. As of this writing, Bramwel Safaris owes me more than $5,000 USD which they are unable to pay.
If you send this company money, you risk arriving in Tanzania with NOTHING -- no hotels or lodges, no guides, no park fees paid. There is a word for this - it is called THEFT.
Complete fraud and nightmare safari:
I am a researcher who has been living in Tanzania since 2014. I have booked several safaris with different agents since 2007. I warn you never to book a safari with Bramwel Safaris, owned by William Amon in Arusha Tanzania, because he is a sincere fraudster and criminal. We booked the safari with Bramwel as he got recommended to us by a friend (expat living in Tanzania, working for a foreign embassy) who thought to know William Amon well, also he was shocked after hearing what happened to us and tried to pressure William to give us our money back. We wanted to support a local Tanzanian small safari agent, but after this experience sadly have to admit that next time we will book again with a big one like Leopard Tours as we never had problems with them. So William Amons business practices also will have a negative impact on all the other small local Safari agents in Tanzania as he spoils the reputation of them all.
So here is what happened to us when we booked a safari with him last October 2016. After getting in contact with William via email, we arranged our safari program and then paid 1450USD per person, so 4350USD in total, in advance for a 5 days safari (Ngorongoro and Serengeti) for 3 people in a 3-beds room. After we arrived early in the morning at Kilimanjaro International airport we first had to wait about an hour until the driver arrived at the airport. He said he had a flat tyre on the way to the airport. The car was a very small (not a safari vehicle) car in a very bad condition, with barely any space for the luggage, and about to break down every moment. We arrived after a 3 hours drive at our hotel Meru hotel Lekisilai a bit outside of Arusha as the car was only able to drive very slowly and the driver had to call William and the hotel several times as he did not know the way to the hotel. Usually it takes only 1 hour from the airport to Arusha town. The next day we expected the driver to pick us from the hotel at 9a.m., as we had arranged via phone with William on the day of arrival. But the driver turned up only at around 10a.m. He also did not come inside the hotel to greet us and tell us that he is here. He also did not make a very friendly and reputable impression, rather looking as having a night of weed smoking behind. No we had to go outside and tell him that we are ready.
So then we drove to Ngorongoro where it was planned to stay for 2 nights at Ngorongoro Sopa Lodge. It was planned that we would stay the afternoon at the lodge to relax and then have a full day game drive the next day in the crater. To our surprise when we arrived on the crater rim the driver did not drive to the lodge but drove into the crater as he told us that he thought we had an afternoon game drive as well. Well at that point we accepted as we were sure well get our full day game drive the next day as well. So we drove around in the crater for about 2 hours. But to our surprise we were getting late, I knew gates close at 6p.m. and by that time you are not allowed to be in the crater anymore, however our driver was asserting that it was 6.30, saying they wont say anything and that they say its 6p.m. just to be sure people are out on time. So when we arrived at the gate it was closed, no ranger there anymore. The driver was honking but no one there. So he had to call the park rangers to send someone to open the gate. About 45 minutes later a ranger turned up and opened. He was very angry and we felt very insecure. The driver had to pay a fine of 50USD that was clear. Then we drove to the lodge. To our surprise when we arrived at the lodge they said there is no reservation of a hotel room for us and that there was no payment received for 2 nights at the lodge. And that they only have a free room for 1 night but we would need to pay for it directly at the hotel. But we already had paid for all the costs (car, driver, hotels, park fees etc. in advance to William).
So I called William to ask what is happening and then he asked me if I can help him and pay the hotel as apparently his cashier went on holiday and he realized now that he did not make any hotel reservations and did not pay any hotels but ran away with the money. I refused, and William assured that hell find a solution to transfer the money until the next day. However the next day we were kept hostages the whole day at the hotel because they did not let us go anywhere until they received the money from William. After a full day of waiting and making phone calls, instead of our paid full day game drive in the crater that we lost, we were released at around 4:30p.m. as the money was transferred. As there was no space at Sopa lodge we had to find another hotel. William arranged a room for a night outside Ngorongoro Conservation Area in Karatu at the Karatu country lodge, which was actually not the standard we booked and payed for, this is rather a 2 stars hotel and not 4 stars like Sopa lodge. Also it is outside the park, and we had to hurry again to be outside the gate on time again. Well the next day same story, the hotel was not paid and our driver said his credit card that was supposed to be filled with money by William was not filled and was left with around 20000Tsh (around 10USD). Well then William said hell send someone with a cheque. Meanwhile he ensured hell go to the bank and fill the card with money while we were waiting. But then we had to wait again for about 4 hours until around 12 oclock until that cheque arrived, it came from Arusha. Keep in mind we were supposed to be at Serengeti the same day, which is about a 4 to 5 hours drive from Ngorongoro Gate. But next shock, the name of the hotel on the cheque was wrong, it said Karatu lodge instead of Karatu country lodge and the hotel manager refused to accept the cheque of 200USD because of that as he said there is another lodge in Karatu with that name. So trying to safe our safari I said I will pay these 200USD so that we could go, as one of my friends came to Tanzania for the first time and maybe never will have the chance to see Serengeti again. I called William, complained, told him that I dont accept all this, etc. and said that I dont want to arrive at Serengeti gate without having the entrance fee etc. paid, so he needs to assure me there will be money on the card. Also I said I guess Serengeti Sopa lodge is also not booked. William said yes, not booked but he said the hotel is no problem. He has another hotel than Sopa and gave a name, and said this hotel he knows well, he often brings customers there, he can just call and well have a room (respectively a tent,it is a tented camp), so they also give him credit, he can book on credit, he asked if we are ok with that hotel, we said yes. So William ensured that this problem will not happen again, and that he is not going to loose his face again and that I can be sure that there will be money on the card when we arrive there (at Serengeti park you only can pay with credit card, tour agents usually have that card called tembo card, its a kind of credit card).
So I thought ok, he cant be that brash, and hoped he will not cheat again, having in mind my friend who came from Switzerland for seeing the Serengeti. But keep in mind William let us depart from Arusha, knowing there is no money on the card. So he was completely aware of that there is no money to pay, and speculated that once we were at the gates and hotels we anyway are going to pay as we didnt want to return or could not cause it was too late. So we departed, had to pay a transfer fee again at Ngorongoro gate, even though the driver told us he had paid the day before for 2 days but once you go outside this ticket becomes invalid. We waited there another half an hour as we had to wait for a number from William we had to give to the Ngorongoro administration. Finally we arrived at Serengeti gate at around 4:30p.m., remember you have to be at the hotel by 6p.m., not allowed to drive around in the park after 6p.m. But when we arrived at the gate, no money on the credit card, the driver started to be angry, told us he cant understand that, he called William telling him he cannot treat his customers like that. I tried to call William and he did not pick up several times. I refused to pay. Waited. Did not trust about the hotel anymore as well. Finally the driver gave me the number of a friend of William of whom the driver said he is helping William sometimes with the business.
So I called him,complained, said I am not going to pay, but we had in the end no other possibility than to pay and enter, as there is nowhere else you can go, no hotels outside the gate respectively between Ngorongoro and Serengeti, 5 hours back to Ngorongoro and it was 4.30p.m., you have to be outside the gates at 6p.m. So no chance. The friend of William apologized and said hell do his best. I asked about the hotel. Meanwhile the hotel had changed as well. He said we are going to Angata Camps now instead, which was another hotel than the one he told me we are going when we were in Karatu. So I said now I am going to call the hotel to ask if that hotel was paid before I am going to pay the entrance fee. The hotel then confirmed the payment. But I had to pay the park fees for all us people plus for the car, plus Angata Camps is a special campsite with extra fees. I just paid for 1 night which was around 400USD, hoping that there will be money on the card the other day. But the other day still no money arrived. So the next day had to go to the gate again and pay another around 400USD. So total around more than 800USD we had to pay again, even though we had paid for it already in Switzerland (2 nights were planned at Sopa lodge) to William, so we paid double now. But we had to, no chance to go back. So what he did, he let us drive from Karatu to Serengeti ensuring me that there will be money on the card, but there was no money, so he let us drive there completely aware of that we will need to pay ourselves on arrival as no chance to go anywhere. How bash is this. We thought it cannot become worse when we were in Karatu but it came worse. Can you imagine, what kind of person you must be if you do this to other persons, completely without moral, conscience and just criminal. He just let us drive there, he set a snare for us. Then after the 2 days in Serengeti we drove back to Arusha. At Ngorongoro Conservation Area Gate the driver asked me to give him another 30USD as he told me there is another fine/fee to pay. We told William we will meet him in Arusha at around 5p.m.. He is so brash he said 5p.m. is ok, but from 6p.m. to 10p.m. he has a church meeting and no time. He is a Pentecostal and pretends to be a very religious person. Imagine he is owing people money, has messed up the safari of people coming from far away, paying a lot of money and then you have the gall to say I have a church meeting then and only time at 5p.m., drive from Serengeti back to Arusha and Tanzanian roads are unpredictable, we were not on time, and William sent me the message that he has left Arusha hotel already for the church meeting. So I decided to go directly to his church. The driver knew where it was. So we went there. William came out, apologized and asked us what we want. We told him the sum we thought would be appropriate, which was 1200USD which was very very very kind, we could have asked much much more,not only the money back that we paid double, the 1 day we lost at Ngorongoro, but also for the stress and trouble. We said he can also pay the rest in a voucher that I maybe can use when I go to Zanzibar, as I live in Tanzania. He agreed, but said at the moment he has only 600USD available. He gave us the 600USD and said the rest hell pay in November 2016 as hell waiting to receive a credit from the bank then. He said otherwise he would need to tale the money from his own bank account. We said well we also had to take the money from our own bank account and you are the business owner, so its anyway your account. I mean how can you come to the idea to argue like this. He also said hell write a written contract/agreement about the sum he owes as well as a voucher. Until now we have whether received the money nor a written agreement/contract nor a voucher. In November I called, wrote email etc.- nothing. I said ok I give you a last chance until December, end of the year, if I dont receive anything, Ill going to make it public and will write to the Tanzania Tourism Board, Tanzania Investment Centre, etc. as well as on diverse travel forums. Then he said in December he is going to receive a credit from a friend in the US and hell pay then, saying that we are an absolute priority. Then on 31.12 I got this email: Business have been very, very difficult, and I real feel bad. I am kindly asking you to give me extension and propose a way to pay by installments?. I agreed for a last time and got this answer: We start getting bookings for this year, and I am checking my markups, I think I can be able to pay twice, 16th Feb 1st instalment and end of Feb second instalment, Let me know you are okay with this, I am so so sorry for all the ups and down I have caused!. Until now nothing.
The last email I got when I asked about the money mid of February was: Thanks,This is real a priority, wish me lucky. So time is over, I dont let him fool us any further. We will also take legal measures. We were more than kind, understandable and had hope until today, but this guy really thinks we are idiots, and speculates that at some point we will give up or forget. I could somehow see it in his eyes when we met that he thought now I got away very easily, I also think he thought he could treat us like this because we are women. Thought wrong! Now I think I should have asked all the money directly when we met and dont make concessions and compromise. He never had the intention to pay back, it was a fraud from the beginning. So never book with him.
My wife and I used Bramwel for a week-long safari in Tanzania in May 2014 and could not have been happier with the booking process and the experience.
We asked 8 or 9 different companies for estimates and were pretty wary after a friend had a bad experience with another company who unexpectedly switched him to downgraded hotels once he had arrived. So communication was particularly important to us.
William with Bramwel was the most responsive and helpful person of all the companies we'd worked with, and their prices were among the best. We asked for a proposal for a week and received a very detailed document with prices, pictures, itinerary, etc, within a day. My wife and I also did our own research about game locations, hotels, etc, and went back and forth with our own requests and itinerary modifications, and no matter how high maintenance we were, William could not have been more accommodating. Even after we settled on a plan - skip Arusha, do Serengeti/Ngorongoro/Manyara/Tarangire and add a resort in Zanzibar, Bramwel remained helpful in a way I've never experienced with professional services.
We wanted Internet access so William bought us two SIM cards with service. Had a toothache on the trip (in the middle of nowhere) and Bramwel figured out how to get some medication the same day. Everything little detail was taken care of -- little flights between airports, rides, needs during safari -- and from the point we landed till the point we left felt like royalty. The service was particularly valuable since we were not familiar with Tanzania and valued the support we got.
Our driver, Gideon, too was amazing. He found so many animals the first day (Tarangire -> Serengeti) that we started having fun by giving him a list of animals we wanted to see and made a game of how quickly he could take us to one. He was constantly on the radio with park rangers and any time he heard of something interesting -- a kill, the rare leopard -- he raced to get us in a position for great pictures before most other drivers caught up with us. This was particularly effective since during slower periods (and they happened), whenever there was a lion, within 15 minutes the area would be filled with another 20 jeeps, and being first meant having the best view.
Bramwel provided us with one of the best travel experiences we've ever had and we recommend them highly.
My wife and I started planning our honeymoon a while ago and were lucky enough to find Bramwel Safaris. This Arusha based company run by two Tanzanians was an absolute gem from beginning to end. The owners Freddy and William offered great advice and flexibility while planning our route. Communication and Advice A++!!!
The days before our trip we were well informed about everything, got good documentation and couldnt wait to arrive in Arusha. Freddy himself picked us up from the airport.
We started our first night at Christina House-Arusha (5 stars - everything was great with very nice owner and staff).
Next Moring Freddy stopped by to pick us up with our guide John. John is very experienced tour guide who spoke the English, French and German (AMAZING!). We usually for fun spoke different languages at different time. His biggest strength is the ability to take you away from the normal routes where all the other jeeps are. This offered us amazing pictures and experiences. He always made everything happen for us and was (in my opinion) the only one who didnt drive the jeep as if he wanted to kill us. Additionally he has a wide knowledge about the wildlife.
Now about our last team member on the trip who was the my favorite person I have met in Tanzania. Our Chef Freddy (not the owner, but a part of the team) was not just the best cook with absolutely delicious food, but also our favorite person to talk about Tanzania and life. A night without Freddy after dinner with a glass of wine was a lost one! I have personally become a Chef Freddy fan. Thanks again for everything,!!!!!!
One of the strength of Bramwel is to organize local guide or people from tribes to give you a better understanding. Also, and this a big difference to companies who are from Europe or somewhere else, William gives money back to local projects and helps therefore the local people and tribes.
If you are considering a safari, these should be your go-to guys.
Best travel of my life and I cant wait to come back one day.
One last advice: make sure to book a few days after the safari in Zanzibar. William can help you with everything you need here.
We had a 6 days fantastic trip with Bramwel. We had a great professional guide that took us all the way to Serengeti, Ngorongoro, Lake Manyara and Tarangire. The abundance of wildlife was incredible and we viewed all kinds of species of animals and plants.
Early morning game drives that were made possible by the chef always being on time with the most delicious meals and fresh fruits daily.
The professional guide had short briefing with us to know more of what we thought of the day trip and what to expect the following day.
At the end of the safari we were met with the friendly and caring Mr William who took trouble to do some shopping with us.
Thank you so much Mr William for your kindness we enjoyed. We wish to explain all it here but it was so much we got done in the 6 days and felt we needed to add more time, we are so grateful to the welcoming staff of Bramwel Safaris, the vehicles we used, the wonderful accommodation facilities organised by the company.
If you are looking for a customized safari, with friendly, professional guides and caring staff, Bramwel is your choice with all your needs for a good relaxing vacation.
From the moment we met William at Arusha, our safari in Tanzania was an event never to forget. His staff took us on a tour of national parks and the amazing Ngorongoro Crater Conservation Area. Our tent safari was highlighted by excellent food, amazing scenery, and fantastic close-ups with a variety of animals from elephants to lions, and leopards to hippos.
We have kept in contact with William from Bramwel who has proven to be a man of integrity. We would not hesitate to go with Bramwel safaris again. This was a very special time in our visit to Tanzania.
I went with my large family on a 2 week trip in Tanzania where Bramwel Safari took care of organising it with internal flight accommodations and driving
The trip has been perfect, despite its complexity. We had no bad surprises of any sort, no delays or long waiting, no missed flights, no disappointments with the accommodations, no unexpected extra costs and especially no problems with the 4x4 and with the guide (key factor for a good Safari).
During the 6 days safari we saw all we had to see in a comfortable that car well maintained, despite mud and holes on the road which required an expert guide and driver. We had a wonderful time and memories that will stay in our family for ever.
Another very pleasing factor of working with Bramwel Safari is that you always deal with Tanzanian people and you support Tanzanian business, which to us was very important. We never ended up in "western traps". When you work with Bramwel Safari you feel you are supporting the local community, which indeed needs support.
Because no one is perfect (starting from me) I have to say that during the preparation of the trip William of Bramwel Safari and myself had some different views and not always we agreed... but most of the time William was right.
My friends and I recently visited Tanzania for work and decided to do a safari in the area. We were staying in Dar-Es-Salam. We did our research and given the time constraints, we decided to enjoy the Ngorongoro Crater. We made our own flight arrangements from Dar to Arusha. The rest was taken care of Bramwel. William is very responsive and on time with every additional bit of information we asked for. We requested to stay in the Sopa Lodges - Best decision ever.
On Sat morning - We flew from Dar to Arusha. Julius was waiting for us at the airport with packed lunch boxes. He was our tour guide for the trip. He was really engaging and made our experience very memorable. Our flight was delayed a little so we headed straight to the crater. The Sopa Lodge is a great place! Excellent service and really good food. We spent Sunday exploring the crater, all day long. We drove to Serengeti on Monday with a stopover at the Masai village. We left crater Tuesday with a stop at the Lake Manyara and flight back to Dar on that day.
Overall it was a great trip. We will not trade anything out of this. We definitely recommend Bramwel and will be sure to use them again if we go on another trip.
Cleanliness of vehicle
Meet and greet team
Quality of itinerary
Responsiveness of staff