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Kenya Walking Survivors Safaris reviews

28 reviews

T: 254 736 232336

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“If you are planning the "Great Migration" then it must be August...” - Ashoksingh

An experience of a lifetime that was ruined…

Views: 371 Visited: Jul 2019 Reviewed: Jul 29, 2019

They can customize packages for your needs.
Affordable to an extent (Don’t forget to bargain though)
They also do safaris in Uganda and Tanzania

They do not deliver what they promise.
There is a vast disconnect between the Guide/Driver and Mr.Otieno. The guide controls what you do on your trip. We missed 3 (2 evening (1 Amboseli, 1 Mara) and 1 morning at Nakuru) game drives and one was shortened (The last morning at Mara) as the guide was in a hurry to get out of the park. We did phone and also email Mr.Otieno to get things sorted however, nothing worked. He kept on promising that all will be right and as per the promised itinerary however, the guide kept doing what he wanted. The guide/driver (Anthony) who took us around for 7 days was experienced doing the same thing for 17 years however for them, it’s business. The guide started throwing tantrums as we spoke to Mr.Otieno regarding the game drives that he refused to take.

They fail to understand the needs of customers. In my case, we were 4 wildlife enthusiasts in a single vehicle; all disappointed with the way we were treated. Kenyan wildlife was my dream come true with this trip however, the guide ruined it (He and his tantrums).
I would still have rated them a “5” if they could just stick to what was promised as per the itinerary.

Dear Mr.Otieno, You must start understanding what people look for and deliver what you promise. This is a business for you; however, for us travelers, it’s a dream to plan and execute something like this.

Visited: Kenya Kenya
Meet and greet team
Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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