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Kapolondo Expeditions reviews

20 reviews

T: +255 767 000059

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Don't book with this company, you'll be disappointed

Views: 253 Visited: Nov 2015 Reviewed: Jul 18, 2017

We booked a group tour and paid for it a couple of months in advance. We agreed with Tony on a particular itinerary that we carefully planned out, including 4 safari NP, a walking safari, two tracks and a list of specific lodges we wanted.

When we started the tour it slowly became obvious that we were taken on one of the regular itineraries instead of the one we agreed on. Every day we had to argue about the schedule and make Tony change our route. After one such argument we got our walking safari, only to be taken to literally a sheep-shit full field nowhere near the reservation. It took some more arguing and nerves for us to be taken on a "real" walking safari. Needless to say that most of the lodges were not the ones agreed upon in advance, though it being the off season I have to say the lodges we stayed in were more or less on the same level. Still frustrating.

Our driver guide was more of a driver than a guide, most of the time just driving us around in quiet. To top it all, the jeep was old and in horrific condition. The ceiling leaked water throughout the tour and we had no less than 6 flat tires, the last 2 happening in the midst of the Serengeti NP with no spares and no cellphone connection. Luckily we were picked up by another tour group, but than spent the entire day at the hotel waiting for our driver guide to fix the car. No need to tell you how expensive a safari day is and how annoying it is to miss one like that. Got to say Tony paid us back half the price for the day, still waiting on the other half.

In short, very frustrating. All that we agreed on in advance was completely meaningless as far as Tony was concerned. Don't book a tour with him.

Visited: Tanzania Tanzania
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Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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