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eTrip Africa reviews

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“Every day provided a unique and special moment including a very large, male lion who rubbed himself from the front to the rear of our safari vehicle.” - Lindahansen

Turning a dream into a reality

Views: 788 Visited: Sep 2017 Reviewed: Oct 12, 2017

Working with e-Trip Africa could not have been easier. From the quick response to our first email until the last goodbye, everything was seamless. I was stunned when after several emails, Ben Jennings asked to set a time to call me to better help plan our safari. Ben was kind, patient, and informative as he listened to and answered my unending questions. His response to emails was timely. If he was busy and unable to respond completely, Ben would sometimes send a quick note informing me of when I should expect to hear from him. He wanted to know our expectations.

I was never pushed to alter our budget. Yes, we spent more than the original budget, but this was due to our desire to meet our expectations. Well into the planning of our trip, we decided to add the hot-air balloon ride. At Ben's suggestion, we added returning to Arusha from the northern Serengeti by plane and we were so happy to have listened to him.

Ben took the time to be at the airport with David, our driver/guide, upon our arrival. He demonstrated a true desire to make everything flawless.

We were fortunate to spend our 10 days with the fun, smart, kind, witty, eagle-eyed David. It would be impossible to have a better guide. David was a patient teacher. As he learned we were interested in all the birds, animals, trees, and flowers... David always took the time to explain and point out everything. He would turn off the engine of our land rover to explain the behavior of an animal and tell us why he wanted us to sit and wait. He never drove away without asking if we were ready and had finished taking the pictures we had wanted. His wealth of knowledge was amazing. He wanted us to know about the country and the culture of the people, enhancing our trip in every way.

We were happy with all our accommodations: Tarangire Safari Lodge, Ngorongoro Sopa Lodge, Nieleze (in the Seronera Serengeti), and Mara Under Canvas (Kogatende Serengeti). The accommadations were good at each as were the staff who cared for us and the food. Actually, the food was more than anyone could eat.

Yes! We saw the 'big 5', but we saw so much more. I kept a list and have the names of 78 animals and birds on it. We never dreamed we would see so much. The weather was perfect and the only thing that made the trip difficult at times were the bumpy roads. We were in an immaculate, new vehicle. Our land rover could not have been better, but the roads... well, let's be serious they are dirt roads that are rutted from other vehicles and the rain in rainy season. Such is life...

There was one poor experience to our trip... the moment when we had to say goodbye to David, our teacher and friend.

Visited: Tanzania Tanzania
Meet and greet team
Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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