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Katona Tours and Travel Reviews

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Gorilla/Chimpanzee & wild life safari Uganda with Katona Tours

Bsmith
Visited: May 2014 Reviewed: Mar 02, 2015

We took a 7 day Gorilla Trek/Chimpanzee Trek/Safari provided by Katona Tours in May 2014. We were extremely satisfied with the great job done by Katona in planning and conducting our trip. Our trip included Bwindi, Queen Elisabeth NP, Kibale NP, and Murchison Falls NP.
Katona (Jackie in particular) was extremely helpful and responsive to all of our questions. We were nervous about trying to coordinate a trip from the other side of the world, so we had many questions in the months leading up to it. One of the reasons we selected Katona was their quick and thorough answers to our emails and calls. In our planning, we made inquiries with several tour agencies, but Katona was clearly the best in this regard.
We had the same guide (Richard) for the entire week. He was cheerfully waiting at the airport for our late arrival (near midnight), drove us to all of the parks, conducted our game drives, and got us back to the airport in time for our flight. Richard was enthusiastic, friendly, and very focused on making sure we had the best experience/adventure possible. In addition, he provided good advice and interesting information about Uganda. And finally, he did a great job of driving on a lot of rough roads.
The lodges selected for us by Katona had some of the best food and definitely the best service we have had anywhere. By the time our day activities were completed, we were able to relax comfortably and safely. There are detailed lodge reviews for the places we stayed on TripAdvisor.com, which I believe are accurate. Our lodges were Trekkers Tavern (Bwindi), Twin Lakes (Queen Elisabeth), Kibale Forest Camp (Kibale), and Fort Murchison Lodge (Fort Murchison).
Katona was also a great help in compensating for several failures by our airline (Delta/KLM). Delta delivered us to Entebbe 24 hours late and lost one of our bags. Despite our late arrival, Katona was able to make sure we were able to see all of the things we had planned. They were also able to get our bag to us as soon as the airline finally shipped it. This was a very difficult task because we were about a 6 hour drive away from Kampala/Entebbe when the bag arrived. We can’t thank Katona enough for the help.
In summary, we would highly recommend Katona. The primary reasons were the quick and thorough responses when planning the trip, our satisfaction with getting to see everything we wanted, their ability to assist when we had severe airline problems, and our great guide/driver. Uganda is a much different world than where we live, and Katona made sure we had a great adventure.

I visited:
  • Uganda
Meet and greet team
Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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Highly recommended company

Lauex
Visited: Aug 2017 Reviewed: Sep 06, 2017

How can I praise Jackie and her company Katona Tours?
I am so lucky to have used the services of this company.
My guide Caesar driving over some of the roughest roads with spectacular views was fantastic and we quickly formed a comfortable bond. Jackie was absolutely amazing with her fast informative responses. Thank you Katona, thank you Jackie, thank you Caesar. read more

I visited:
  • Rwanda
  • Uganda

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A whole package

Ellekirk
Visited: Oct 2015 Reviewed: Oct 30, 2015

This is an amazing safari company that has offered a lot to us. We booked a five-day tour to see gorillas in Bwindi forest, a wild life safari in Queen Elizabeth park and chimpanzees in Kyambura Lodge.

Being students and solo travelers, we spent five nights at Africa treasure home after the tour, a bed and breakfast facility located in Bukoto and operated by Ja... read more

I visited:
  • Uganda

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Rwanda gorilla permits

Omoitsammuel
Visited: Jul 2015 Reviewed: Jul 06, 2015

Katona tours, Jackie in particular, has helped me to secure 17 gorilla passes for Volcano park in Rwanda. He has also sent scanned copies of these permits to me. My group members enjoy the trek exercise. This company is excellent and highly recommended. read more

I visited:
  • Rwanda

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Excellent services

Da.free
Visited: Feb 2014 Reviewed: Mar 27, 2015

We highly recommend the excellent services of Katona tours. Tara and I ended up organizing transportation in a land cruiser and a safari guide with them. Initially we booked 10 days tour in Uganda with another agency that was pricey so we let them reserve our lodges and permits only. The rest was organised by Katona and we managed to save 424 US$ altogether.
We w... read more

I visited:
  • Uganda

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Swift replies from Katona

Cedbrooks
Visited: Feb 2015 Reviewed: Mar 19, 2015

I selected Katona mainly for their responsiveness and flexibility to my interest and budget
Jackie Najjuka the Managing director offered me lots of options of tour packages from which I picked a day gorilla tour.
As a single and solo traveler, I joined another group of trekkers that were booked into ones of the toughest gorilla groups. It took us 5 hours to find... read more

I visited:
  • Rwanda

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Vacations Uganda & Rwanda

Whitefieldk
Visited: Jun 2014 Reviewed: Nov 23, 2014

We haven't the time to post all the wonderful details of our past vacations with Katona Tours and Travel for the past four years we have visited Uganda and Rwanda. Each year our whole experience has been thoughtfully & professionally arranged by the same Company Katona tours.
Jackie at Kampala office is professional from the time we book the Tours all the way thro... read more

I visited:
  • Rwanda
  • Uganda

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Reliable tour operator

B.lees
Visited: Aug 2012 Reviewed: Mar 12, 2014

We would book with Katona Tours again in a heartbeat. Obtaining permits for gorilla trekking in August is difficult in a normal year. However, on June 1st 2012 the price of permits was increased by $250 per person, so there was tremendous demand. While we were told by several reputable companies in the U.S. that permits were sold out, Jackie, the office manager, at... read more

I visited:
  • Rwanda

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Incredible trip with Katona Tours

Emmaforsstrom
Visited: Mar 2013 Reviewed: Dec 10, 2013

I will recommend Katona without hesitation. The three of us were afraid that the seven-day gorilla safari would not live up to our expectation hence the hesitancy in wiring the 30% deposit fee for gorilla permits, but in the end we are glad we chose to travel with Katona tours.

We enjoyed the entire tour tremendously, both Jacquelyn and Alex the guide were outst... read more

I visited:
  • Rwanda
  • Uganda

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