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Katona Tours and Travel Reviews

9 reviews

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Reliable tour operator

B.lees
Visited: Aug 2012 Reviewed: Mar 12, 2014

We would book with Katona Tours again in a heartbeat. Obtaining permits for gorilla trekking in August is difficult in a normal year. However, on June 1st 2012 the price of permits was increased by $250 per person, so there was tremendous demand. While we were told by several reputable companies in the U.S. that permits were sold out, Jackie, the office manager, at Katona was able to obtain two days of permits at the lower price. In addition, she booked us in our preferred lodges, which were supposedly unavailable. We are convinced Jackie does not sleep. Emails were answered promptly whether it was 2 P.M. Uganda time or 2 A.M. Mr. Katoto, the owner, and Jackie called us several times to communicate the status of permits and lodging.

Our six days in Rwanda were flawless and well-planned. Moses, our guide, was personable, reliable, punctual, and made sure we were with excellent gorilla guides. He even introduced us to his friend, the only one in his family to survive the genocide. We spent one day trekking the golden monkeys and two amazing days gorilla trekking. We also visited a Rwandan market and the Genocide Museum.

The cost of the identical trek was considerably less than the large U.S. companies. Jackie is active in the Uganda Tourism Association. Katona is a reputable and well run company. Don't hesitate to book with them.

I visited:
  • Rwanda
Meet and greet team
Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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Highly recommended company

Lauex
Visited: Aug 2017 Reviewed: Sep 06, 2017

How can I praise Jackie and her company Katona Tours?
I am so lucky to have used the services of this company.
My guide Caesar driving over some of the roughest roads with spectacular views was fantastic and we quickly formed a comfortable bond. Jackie was absolutely amazing with her fast informative responses. Thank you Katona, thank you Jackie, thank you Caesar. read more

I visited:
  • Rwanda
  • Uganda

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A whole package

Ellekirk
Visited: Oct 2015 Reviewed: Oct 30, 2015

This is an amazing safari company that has offered a lot to us. We booked a five-day tour to see gorillas in Bwindi forest, a wild life safari in Queen Elizabeth park and chimpanzees in Kyambura Lodge.

Being students and solo travelers, we spent five nights at Africa treasure home after the tour, a bed and breakfast facility located in Bukoto and operated by Ja... read more

I visited:
  • Uganda

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Rwanda gorilla permits

Omoitsammuel
Visited: Jul 2015 Reviewed: Jul 06, 2015

Katona tours, Jackie in particular, has helped me to secure 17 gorilla passes for Volcano park in Rwanda. He has also sent scanned copies of these permits to me. My group members enjoy the trek exercise. This company is excellent and highly recommended. read more

I visited:
  • Rwanda

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Excellent services

Da.free
Visited: Feb 2014 Reviewed: Mar 27, 2015

We highly recommend the excellent services of Katona tours. Tara and I ended up organizing transportation in a land cruiser and a safari guide with them. Initially we booked 10 days tour in Uganda with another agency that was pricey so we let them reserve our lodges and permits only. The rest was organised by Katona and we managed to save 424 US$ altogether.
We w... read more

I visited:
  • Uganda

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Swift replies from Katona

Cedbrooks
Visited: Feb 2015 Reviewed: Mar 19, 2015

I selected Katona mainly for their responsiveness and flexibility to my interest and budget
Jackie Najjuka the Managing director offered me lots of options of tour packages from which I picked a day gorilla tour.
As a single and solo traveler, I joined another group of trekkers that were booked into ones of the toughest gorilla groups. It took us 5 hours to find... read more

I visited:
  • Rwanda

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Gorilla/Chimpanzee & wild life safari Uganda with Katona Tours

Bsmith
Visited: May 2014 Reviewed: Mar 02, 2015

We took a 7 day Gorilla Trek/Chimpanzee Trek/Safari provided by Katona Tours in May 2014. We were extremely satisfied with the great job done by Katona in planning and conducting our trip. Our trip included Bwindi, Queen Elisabeth NP, Kibale NP, and Murchison Falls NP.
Katona (Jackie in particular) was extremely helpful and responsive to all of our questions. We w... read more

I visited:
  • Uganda

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Vacations Uganda & Rwanda

Whitefieldk
Visited: Jun 2014 Reviewed: Nov 23, 2014

We haven't the time to post all the wonderful details of our past vacations with Katona Tours and Travel for the past four years we have visited Uganda and Rwanda. Each year our whole experience has been thoughtfully & professionally arranged by the same Company Katona tours.
Jackie at Kampala office is professional from the time we book the Tours all the way thro... read more

I visited:
  • Rwanda
  • Uganda

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Incredible trip with Katona Tours

Emmaforsstrom
Visited: Mar 2013 Reviewed: Dec 10, 2013

I will recommend Katona without hesitation. The three of us were afraid that the seven-day gorilla safari would not live up to our expectation hence the hesitancy in wiring the 30% deposit fee for gorilla permits, but in the end we are glad we chose to travel with Katona tours.

We enjoyed the entire tour tremendously, both Jacquelyn and Alex the guide were outst... read more

I visited:
  • Rwanda
  • Uganda

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