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Easy Travel & Tours Ltd reviews

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“The Serengeti really is the place to visit for at least one full day. ” - Aylaaktan

Great company, easy to deal with

Views: 124 Visited: Jun 2017 Reviewed: Jul 09, 2017

Trip Planner: Gladys Wilfred
Transfer Driver: Said
Tour Guide: Cornel
Length of Stay: 9 days
Tour Type: Private

In looking for a safari company to use when traveling to Tanzania, we were advised to keep to companies based out of Tanzania itself opposed to another country; that is one of the best decisions we made. Upon comparing various companies to use, Easy Travel TZ consistently proved to be the most economical and reliable, among other factors that made Easy Travel TZ the best choice.

To begin our safari planning, I contacted Easy Travel TZ and was promptly put in touch with our safari planner, Gladys. From the first moment I spoke to Gladys, she was 110% committed to not only creating a safari that fit our needs, but made sure to take into account our budget. I was pleasantly surprised with how quickly Gladys created a possible itinerary in a VERY easy to understand chart. [I am very visual, so this was a huge help to me] One of the biggest things that gave me great confidence in Easy Travel TZ from the beginning was how transparent they were about everything, from the price to what was and wasn’t included in that price. After going back and forth a few times with Gladys, we created the perfect itinerary that took into account both what we wanted to see within a price that suited us. Throughout the whole process, Gladys was very considerate about what we wanted, revised our itinerary as many times as needed, and never go impatient about having to change various things for our trip before we confirmed it. Once we confirmed our trip she created a more in-depth itinerary which I also really appreciated, because the last thing one wants is miscommunication on what was expected. Also, a clear invoice was created that she kept updated as payments were made. When everything was settled, payment and itinerary, Gladys told us who would pick us up and our safari guide.

Upon arriving in Tanzania, we were met by our transfer guide Said who had our sign, was ready to go, and made sure we were comfortable. [our flight was a bit late, but he was right up front and ready] Getting to Arusha was no trouble and Easy Travel TZ made the entire process effortless. We had a free day in Arusha, however, Gladys still made a point of coming to see us at our hotel in the evening to discuss our trip and make sure everything seemed fine. This was a nice little touch since it’s always good to meet the person whom you’ve talked to for many months online.

The next day our guide, Cornel, was eager to start our safari, had the vehicle ready, and came to our hotel on time. One of the biggest things that will make or break a safari is the guide, and I am happy to say we had one of the best guides out there as a first safari to Tanzania. The entire time Cornel was attentive, spotted the animals, and was well versed about the animals in each park. Throughout the whole trip, Cornel was very easy to talk to and always made sure to accommodate us in anything we needed. During our drives, he skillfully maneuvered the hard terrain and made sure the ride was as comfortable as he could make it. [keeping in mind the roads are very bumpy, something the drivers cannot help, but he did a great job nonetheless] It should be added, the vehicles Easy Travel TZ uses are in very good condition considering the roads they travel on, and we never had a break down. When we arrived at each park he was able to spot the animals, from a huge Elephant to a tiny Lizard running along a rock. Not only did Cornel do a phenomenal job spotting animals, he knew facts and figures about every animal we saw. Along with knowing information about each animal we saw, he had extensive knowledge about the villages and parks we visited. No point during the trip did I feel Cornel didn’t care about finding the animals for us, and one time he said, “You guys just relax and I’ll do the work of finding the animals”. It was a real pleasure having Cornel as a first-time safari guide [our first safari] and will definitely ask for him next time if I can. Along with driving well, he always made sure to park so that we got the best view possible. Whenever we entered a new park he did all the paperwork for us and we had no issues at all, too. Even towards the end of the day when we were getting a bit tired, Cornel never stopped scanning the land for animals. To say the least, Cornel is very dedicated to giving the customer a great experience.

After the safari when we came back to Arusha, Gladys met us one more time to make sure the safari went well and if we had any feedback. This was nice because you can tell Easy Travel TZ is devoted to making sure the customer doesn’t feel forgotten once you send them your money and that if there’s any issue they are there to assist. Unlike some companies who may just send you a survey at the end of a trip, Easy Travel TZ meets you in person after the trip to make sure everything went well.

I highly recommend using Easy Travel TZ for any of your safari [and climbing Kilimanjaro] needs, be it a group safari, private safari, day safari, or week long safari. No matter what you’re looking for, they will work with you to create a memorable trip that fit within your budget. Plus, no matter what your budget, the places they select for you to stay at are comfortable.

Thanks Gladys for organizing our amazing safari, and Cornel for being an incredible guide.

Visited: Tanzania Tanzania
Meet and greet team
Quality of vehicles
Responsiveness of staff
Knowledge of guide
Quality of itinerary
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