Tracks Berg Travel

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Reviewed by:
  • Safari enthusiast Safari enthusiast

Serengeti trip that didn't happen

Written on: June 22, 2017   |   I visited in April 2016 I booked a safari with Eric Muchai of Tracks Berg Travel to go to the Serengeti and Ngorongoro crater.Eric took my deposit of $2000 USD which was 30% of the trip price.
He told me the rates had gone up due to government demands, which proved to be a lie. After receiving my money he would not answer my emails and has refused to repay my deposit.He is in my estimation a liar and a cheat. If anyone is considering using this company I would strongly recommend they do not.There are several other reviews written by people who had a similar experience.
Avoid at all costs.
Meet and greet team
1 Stars
Quality of vehicles
1 Stars
Responsiveness of staff
1 Stars
Knowledge of guide
1 Stars
Quality of itinerary
1 Stars
Overall rating
1 Stars
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Reviewed by:

(5/5 stars) Written on   |   Visited: Oct 2017.
We contacted Tracks Berg Travel through a referral, since we had only a limited time in Nairobi we could opted to do a day tour, Erick came back with a beautifully crafted itinerary including pick up from our hotel near the airport and later dropped us off at the airport. We had productive and enjoyable time in Kenya. Yesterday we returned home. It was short but qu... read more

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(5/5 stars) Written on   |   Visited: Nov 2016.
A big thanks to Erick and his team for arranging a day trip to Mt. Suswa.
I have nothing but positive remarks: excellent car, professional driver and very friendly staff. Price/quality was very good!

I would recommend Track Berg Travel for all you inquiries.

Thank you so much and see you soon

Anke read more

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I saw

Wild dog
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(5/5 stars) Written on   |   Visited: Nov 2015.
Tracks Berg was by far the best decision we could have ever made in planning our trip. We were picked up at the Stanley hotel by our guide Joseph. Our 4*4 Toyota land cruiser was very comfortable and specious for just five of us. Joseph not being a terrific guide he was also very friendly and punctual. Joseph somehow knew where every animal lived in the parks w... read more

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(5/5 stars) Written on   |   Visited: Jan 2014.
Just settled back in our cold country after a nice tropical safari to Kenya, already missing Africa. I would like to thank Erick at Trackberg Travel for organising such an amazing safari trip. We had a 3 night Masai Mara safari. Our stay at Mara Intrapids camp was definitely the highlight, the accommodation, food, staff and guides were wonderful. What a brilliant t... read more

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Safari tour packages (14)   See all tour packages

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Tracks Berg Travel

- We offer private/custom safaris
- We offer group tours/safaris
- Our main focus is: Mid-level safaris
- We book international flights
- We book pre/post-safari attractions
- We have 14 tour packages listed
T: 254 - 706 09 49 24
Since: Jun 2012

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