Sardius Tours & Travel

Here are the reasons based on my experience why you need to stay away from this Felix and Sardius Tours:
1) He didn’t refund our deposit when we requested to cancel our booking due to plan changes even though we are entitled for full refund.
2) If you look at his prices in his website, they all look affordable but they are all inaccurate and unrealistic and will trap you to believe that he offers tours/services at lower prices. The price he quoted us is about 90% higher compared to the prices indicated in his website.
3) When I asked him to revise the itinerary so it will be more affordable, he never emailed a new one therefore he is not willing to accommodate the needs and requests of his clients. Otherwise, majority of the lodges and hotels in Kenya most probably is refusing to work/partner with him.
4) Before we gave him money, he will respond to our inquiries/emails after few minutes or few hours of sending the emails. After we paid him, it takes him days and up to longer than a week to respond. There are times he won’t respond at all.
5) It was too late for us to learn, but he was ousted by KATO because of all the dirty job and practices he’s doing with his own employees, lodge-partners, and tourists.
6) It was too late for us to learn, but he has very bad reviews since he started his business.

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