Pega Tours & Travel

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  • Safari enthusiast Safari enthusiast

Do not use Pega Tours

Written on: March 29, 2016   |   I visited in March 2016 I highly recommend not using Pega Tours.

They take no pride in making your experience memorable. The driver was 3 hours late picking me up and then proceeded to rush me through the whole experience. (Even after the trip I waited an hour and a half to get picked up for Nakuru). After speaking with management about my problems, they proceeded to tell me I should have received 15 hours inside the park, but I was only in there for less than 10 hours. The boss refused to apologize and offered no compensation because the other customer "had no problems". He then lied to me that he wasn't the boss and the boss was "on holiday" even though he was right there in the room. Pega could care less about customer satisfaction; therefore I do not recommend!
Meet and greet team
5 Stars
Quality of vehicles
5 Stars
Responsiveness of staff
1 Stars
Knowledge of guide
1 Stars
Quality of itinerary
1 Stars
Overall rating
1 Stars
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Pega Tours & Travel


  ( 1 review )
- We offer private/custom safaris
- Our main focus is: Mid-level safaris
- We book pre/post-safari attractions
T: +254-722-776094
Since: Aug 2013

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Seanrobinson

Maasai Mara is a MUST!! Just don't use Pega Tours lol. There are many operators to choose from.

Seanrobinson saw these animals

African buffalo
African buffalo
Baboon
Baboon
Cheetah
Cheetah
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Seanrobinson did these activities

Game drives
Game drives
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