1) The trip was not following what I deal with Kenya Walking Survivors Safaris.
---> Not the same lodge I chose, has been changed to worse one. It happened 3 times during my trip.
---> Miss 1 lunch
---> Waited 2.5 hour in the morning for driver
---> No balloon even I booked 4 months ago
2) I waited more than 90 days for refund of balloon...