Written on: September 07, 2015
I visited in August 2015
I found Kapalondo Expeditions on this website and booked a 15-day joint safari with them. Whilst the game drives and the tour guides were excellent and can't be faulted, I would caution anyone against using this company. The operator tried to sell the same itinerary to a group of people and, when I was the only one who booked and paid, he changed my itinerary and accommodations post-arrival in Africa without providing any advance notice or choice. In twenty years of travel and working in the tourism industry, I have never come across such an unprofessional operation. Before booking, please also check their credentials carefully. They claim to be a member of the Tanzanian Association of Tour Operators, but when I called TATO I discovered that they are in fact not. Africa is a wonderful experience. Don't spoil it. Book with a company you can trust.
After extensive research in early 2016, we booked with Kapolondo Expeditions in August of 2016.
ONE WEEK before we were set to leave for Africa in February of 2017, Tony informed me that he is having issues with a license and asked us to rescheduled for June of 2017. I told him that this is not possible and I booked with another company.
I was in a group of 10 on a safari with Kapolondo Expeditions in end June 2016. We had fully paid for our safari a month before. However, at the Serengeti National Park, Tony told his driver to get all of us to pay for the entrance fee and he will repay us the next day. Otherwise, we will not be able to enter. Left without a choice, we paid over USD630 for the 10 o...
After good reviews on Internet, I contacted Tony Kopolondo in July 2015 and booked the 15-day Kenya and Tanzania safari tour. I transferred 50% of the tour cost to his bank account in Tanzania on July 11, 2015. The original tour departure date was June 22, 2016.
I sent my flight details in May 2016, one month before the tour schedule date and asked Tony to send m...
Let me start off by saying that I booked with this company based on the very specific itinerary that they offered and because of the great reviews. WHAT A DISAPPOINTMENT!!! Either "Tony" the company owner/manager decided that he didn't want to do his job and provide the exact itinerary that we booked and paid for, or "Tony" just doesn't have the clout and ability t...
We bought a luxury safari, especially because we travelled with a 9 month baby. We needed security and comfort.
But, instead, we had to stay in budget lodge (We paid 4720 USD per person). When we told him we were angry, he did nothing. During all the safari, he didn't respect his contract, he never informs us in advance of change. If he was correct, if an hotel i...
My friends and I (5 Malaysians, 4 Americans and 1 European nationalities) booked a safari for 10 persons with Kapolondo Expeditions (through Tony Kapolondo) from 27th June to 5th July 2016. We went on that safari and stayed three nights at Serengeti National Park and a few other national parks and venues. Unfortunately, we were scammed during the trip. Details are ...
Beware. We appreciated all the promises and communications with Tony before our trip.
Upon arrival (which was late), he changed prices, gave us a junky car that needed to be push started daily, changed every place we had hand picked to sleep at, was late in depositing funds onto the atm card our driver/guide had to use to enter the park, changed our time in Taran...
Kapolondo Expeditions is not a good travel agency. We had reserved a private safari with luxury lodges,
instead we had to travel with a another man in cheap lodge or hotel outside park. The itinery had been changed without our agreement.
For example, one day at Ngorongoro instead of two, and not in Sopa Lodge that we had reserved and paid. We were placed in a ve...
I move a lot for work, and I'm a very frequent traveler having been to probably 40-something countries and counting. It's kind of a tradition of mine that I take a trip every year on my birthday. Six months prior to it, I must have seen something online about Ngorongoro Crater or Zanzibar, and it really stuck in my head. After about a month of consideration I to...
- We offer private/custom safaris
- We offer group tours/safaris
- Our main focus is: Mid-level safaris
- We book international flights
- We book pre/post-safari attractions
- We have
5 tour packages