Written on: June 22, 2015
I visited in June 2015
We researched many outfitters before settling on Kapolondo Expeditions and we can’t say enough about them. From the moment we landed in Arusha to the moment we checked in for our departure flight home, we were cared for as if we were long-lost family. And yet, we never felt intruded upon. Instead, Kapolondo Expeditions was there when we needed them, ensuring that every detail, every consideration of care and comfort, and every need or wish was met.
Our sales agent took her time to understand our personalities and interests which led to pairing us with the perfect guide to lead our safari. After all, we were going to be spending a lot of time with him so it was comforting to know that he was selected based on our personalities versus just assigning us the next driver that was in queue to lead a safari.
As for our guide, he was a balance of warmth and humor coupled with a respectful quietude that allowed us to indulge in his company and yet enjoy our own private moments of wonder with each other. His ability to put us in the right position to get the very best shot was extraordinary. And we could tell from the enthusiasm in his voice to “take picture, take picture, take picture!”, that we were seeing something amazing, like this picture of a lion pride taking down a cape buffalo. In addition, he was genuinely excited for us each time we got a great photo shot. Whenever we experienced an animal sighting, our guide gave us a brief tutorial that went beyond general text book information. His knowledge of the bush and wildlife was astounding and we felt like we had our own personal tutor.
We are very grateful to Kapolondo Expeditions and especially to our guide, without whom our safari would never have been so spectacular.
After extensive research in early 2016, we booked with Kapolondo Expeditions in August of 2016.
ONE WEEK before we were set to leave for Africa in February of 2017, Tony informed me that he is having issues with a license and asked us to rescheduled for June of 2017. I told him that this is not possible and I booked with another company.
I was in a group of 10 on a safari with Kapolondo Expeditions in end June 2016. We had fully paid for our safari a month before. However, at the Serengeti National Park, Tony told his driver to get all of us to pay for the entrance fee and he will repay us the next day. Otherwise, we will not be able to enter. Left without a choice, we paid over USD630 for the 10 o...
After good reviews on Internet, I contacted Tony Kopolondo in July 2015 and booked the 15-day Kenya and Tanzania safari tour. I transferred 50% of the tour cost to his bank account in Tanzania on July 11, 2015. The original tour departure date was June 22, 2016.
I sent my flight details in May 2016, one month before the tour schedule date and asked Tony to send m...
Let me start off by saying that I booked with this company based on the very specific itinerary that they offered and because of the great reviews. WHAT A DISAPPOINTMENT!!! Either "Tony" the company owner/manager decided that he didn't want to do his job and provide the exact itinerary that we booked and paid for, or "Tony" just doesn't have the clout and ability t...
We bought a luxury safari, especially because we travelled with a 9 month baby. We needed security and comfort.
But, instead, we had to stay in budget lodge (We paid 4720 USD per person). When we told him we were angry, he did nothing. During all the safari, he didn't respect his contract, he never informs us in advance of change. If he was correct, if an hotel i...
My friends and I (5 Malaysians, 4 Americans and 1 European nationalities) booked a safari for 10 persons with Kapolondo Expeditions (through Tony Kapolondo) from 27th June to 5th July 2016. We went on that safari and stayed three nights at Serengeti National Park and a few other national parks and venues. Unfortunately, we were scammed during the trip. Details are ...
Beware. We appreciated all the promises and communications with Tony before our trip.
Upon arrival (which was late), he changed prices, gave us a junky car that needed to be push started daily, changed every place we had hand picked to sleep at, was late in depositing funds onto the atm card our driver/guide had to use to enter the park, changed our time in Taran...
Kapolondo Expeditions is not a good travel agency. We had reserved a private safari with luxury lodges,
instead we had to travel with a another man in cheap lodge or hotel outside park. The itinery had been changed without our agreement.
For example, one day at Ngorongoro instead of two, and not in Sopa Lodge that we had reserved and paid. We were placed in a ve...
I move a lot for work, and I'm a very frequent traveler having been to probably 40-something countries and counting. It's kind of a tradition of mine that I take a trip every year on my birthday. Six months prior to it, I must have seen something online about Ngorongoro Crater or Zanzibar, and it really stuck in my head. After about a month of consideration I to...
- We offer private/custom safaris
- We offer group tours/safaris
- Our main focus is: Mid-level safaris
- We book international flights
- We book pre/post-safari attractions
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