Kapolondo Expeditions

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  • Safari enthusiast Safari enthusiast

Be aware of Tony Kopolondo, a professional liar and cheater.

Written on: October 10, 2016   |   I visited in August 2016 After good reviews on Internet, I contacted Tony Kopolondo in July 2015 and booked the 15-day Kenya and Tanzania safari tour. I transferred 50% of the tour cost to his bank account in Tanzania on July 11, 2015. The original tour departure date was June 22, 2016.
I sent my flight details in May 2016, one month before the tour schedule date and asked Tony to send me the link for paying the balance money by credit card. He informed me that the tour was postponed to August 14, 2016 as other members of the tour postponed it. I reluctantly agreed to the new date after getting assurance from Tony that the tour would be 100% guaranteed, I paid the balance money on July 19, 2016 by credit card.
On August 10, 2016 I sent an email to Tony asking about the tour arrangements including who would be coming to the airport to pick me up. Immediately, he responded saying that the tour was cancelled as one of the members of the other team passed away. I was very disappointed and lost faith in Tony and asked him to refund the money.
Tony Kopolondo has not given the refund even after 7 weeks of the trip cancellation. After repeated follow up, Tony informed me that the money was electronically transferred to my account on September 16, 2016. Even after repeated requests for a copy of the bank transfer receipt, Tony did not provide it and stopped responding to my emails. Tony lied to me about the money transfer without actually transferring it. He cheated me and I lost US$5000. I want everyone to know the true colour of Tony. Please don’t do the same mistake and book any safari tour with Kopolondo Expeditions.
Baburao, Perth, Australia – October 11, 2016
Meet and greet team
1 Stars
Quality of vehicles
1 Stars
Responsiveness of staff
1 Stars
Knowledge of guide
1 Stars
Quality of itinerary
1 Stars
Overall rating
1 Stars
Kapolondo Expeditions has responded 02 November
This is a fraud review you money was successful refunded
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Showing the 10 most recent reviews See all reviews

(1/5 stars) Written on   |   Visited: Jun 2016.
I was in a group of 10 on a safari with Kapolondo Expeditions in end June 2016. We had fully paid for our safari a month before. However, at the Serengeti National Park, Tony told his driver to get all of us to pay for the entrance fee and he will repay us the next day. Otherwise, we will not be able to enter. Left without a choice, we paid over USD630 for the 10 o... read more

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(1/5 stars) Written on   |   Visited: Jul 2016.
Let me start off by saying that I booked with this company based on the very specific itinerary that they offered and because of the great reviews. WHAT A DISAPPOINTMENT!!! Either "Tony" the company owner/manager decided that he didn't want to do his job and provide the exact itinerary that we booked and paid for, or "Tony" just doesn't have the clout and ability t... read more

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TanzaniaTanzania
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(1/5 stars) Written on   |   Visited: Jul 2016.
We bought a luxury safari, especially because we travelled with a 9 month baby. We needed security and comfort.
But, instead, we had to stay in budget lodge (We paid 4720 USD per person). When we told him we were angry, he did nothing. During all the safari, he didn't respect his contract, he never informs us in advance of change. If he was correct, if an hotel i... read more

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TanzaniaTanzania
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2 people gave this review kudus.

(1/5 stars) Written on   |   Visited: Jul 2016.
My friends and I (5 Malaysians, 4 Americans and 1 European nationalities) booked a safari for 10 persons with Kapolondo Expeditions (through Tony Kapolondo) from 27th June to 5th July 2016. We went on that safari and stayed three nights at Serengeti National Park and a few other national parks and venues. Unfortunately, we were scammed during the trip. Details are ... read more

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TanzaniaTanzania
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(1/5 stars) Written on   |   Visited: Aug 2016.
Beware. We appreciated all the promises and communications with Tony before our trip.
Upon arrival (which was late), he changed prices, gave us a junky car that needed to be push started daily, changed every place we had hand picked to sleep at, was late in depositing funds onto the atm card our driver/guide had to use to enter the park, changed our time in Taran... read more

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TanzaniaTanzania
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(1/5 stars) Written on   |   Visited: Jul 2016.
Kapolondo Expeditions is not a good travel agency. We had reserved a private safari with luxury lodges,
instead we had to travel with a another man in cheap lodge or hotel outside park. The itinery had been changed without our agreement.
For example, one day at Ngorongoro instead of two, and not in Sopa Lodge that we had reserved and paid. We were placed in a ve... read more

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KenyaKenya TanzaniaTanzania
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(5/5 stars) Written on   |   Visited: May 2016.
I move a lot for work, and I'm a very frequent traveler having been to probably 40-something countries and counting. It's kind of a tradition of mine that I take a trip every year on my birthday. Six months prior to it, I must have seen something online about Ngorongoro Crater or Zanzibar, and it really stuck in my head. After about a month of consideration I to... read more

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(4/5 stars) Written on   |   Visited: Aug 2015.
We have a very nice time with the Team of Kapolondo Expeditions. They booked the flight for us and picked us up from the airport and brought us back after the safari.

Thank you to James and Richard; you did a very good job :-) read more

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(4/5 stars) Written on   |   Visited: Feb 2016.
From our first enquiry the communication was fast, clear and helpful. We were very fortunate to have James as our tour driver. He was knowledgeable on all the subjects we threw at him - flora, fauna, politics, etc. and he accommodated our desire to take lots of photographs with good humour. He quickly learned the sorts of things we looked out for. He had a big chal... read more

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(5/5 stars) Written on   |   Visited: Aug 2015.
The tour that was planned for us was stunning and the accommodations were fantastic. The communication was fine and everything was legit (if somebody is concerned). Also, the price compared with other safari companies was absolutely correct. The only thing you should know (and we did not because it was our first time in Africa) is that even your guide is included i... read more

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Kapolondo Expeditions

- We offer private/custom safaris
- We offer group tours/safaris
- Our main focus is: Mid-level safaris
- We book international flights
- We book pre/post-safari attractions
- We have 5 tour packages listed
T: +255 767 000059
Since: Jun 2009

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Never use Kopolondo Expeditions, it is a fraud company

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