Written on: December 23, 2014
I visited in November 2013
I can't say enough good things about Encounter Africa Safaris. I am a professor of tourism, so I travel extensively and have high expectations for any trip I take. Encounter Africa Safaris did an exceptional job with planning and executing my safari. I couldn't be happier. Tolbert, our driver-guide, was excellent. He answered all our questions and was patient when we had special requests. He made sure we were paired with the best trekking guide and that we got to see a family with babies- which we really wanted! Also, I was a single traveler, but when I contacted Encounter Africa Safaris, I told them I could not afford to pay the single supplement. They were great, and paired me up with another single traveler. We were able to split costs and became great friends as a result. I would love to go back to Uganda and do another safari with Encounter Africa. They were excellent. I cannot praise them enough. Thank you again for a great experience!
As a woman travelling alone to two new countries – Uganda and Rwanda – on the continent also quite new to me, I spent a lot of time looking for the right travel agency to organize my trip. More, I had two weeks to spend there flying from faraway (the US) and I wanted to see “absolutely everything”, setting my expectations very high.